Ben Rees

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  • Return policy

    We understand that sometimes mistakes happen, and you would like to return items to us. Providing the items are in their original condition and suitable for restocking, we are happy to receive them...

  • How do I track my order?

    How do I track my order?When you complete your order, you will be emailed an order confirmation containing your unique Easy Garden Irrigation order number. Example Below:EGIXXXXXXIf you have not re...

  • General Delivery Infomation

    Shipping costs and services vary depending on the weight and value of the parcel. Mainland United Kingdom Inc. Northern Ireland Standard Shipping up to  £5.95 Estimated Delivery time: 1 - 2 Working...

  • Understanding Irrigation Tools

    Installing an irrigation system efficiently and correctly requires the right set of tools. Whether you’re a DIY enthusiast or a professional installer, having the proper equipment ensures smooth in...

  • Price Promise

    Do You Offer Price Promise?We are able to offer a price promise for like-for-like items on the Easy Garden Irrigation website. To qualify for the price promise, the items must meet the following: B...

  • I have an issue with my order

    I Am Missing An Item From My OrderWe are sorry if you are missing an item from your order. Although we never want to disappoint our customers, mistakes sometimes happen. Before contacting our team,...

  • I want to change my order/delivery address

    How do I Cancel My order?If you’d like to cancel an order, be sure to contact us as soon as possible. The fastest way is to call our sales line or email.Email: hello@easygardenirrigation.co.ukPhone...

  • I have returned an item in error

    Sometimes mistakes happen, and you may return an item in error. If this is the case, please let our customer service team know and give them the following information.  Full Name Email Address Orde...

  • I have recieved a faulty item

    We are sorry that you received a faulty item. We recommend that you contact our customer service team immediately so that they can offer troubleshooting steps for your particular item. Email: hello...

  • My item has developed a fault

    Within the first 6 monthsWe are sorry you are having an issue with an item that you have purchased. Our customer service team is always on hand to help you. We recommend reaching out to our team in...